Volzo - Sustainable EV Transportation

1. Acceptance of Terms

By accessing and using Volzo's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service. Your continued use of our platform constitutes acceptance of these terms.

2. Service Description

Volzo provides an electric vehicle (EV) booking platform that connects users with electric vehicle transportation services. Our comprehensive services include:

🚗

EV Booking

Ride booking and scheduling services

📍

Real-time Tracking

Live tracking and navigation

💳

Payment Processing

Secure payment handling

⚡

SkyCharge

Wireless charging services (when available)

3. User Responsibilities

As a user of Volzo services, you agree to:

✓

Accurate Information

Provide accurate and complete information when creating your account

✓

Lawful Use

Use the service only for lawful purposes

✓

Respectful Conduct

Treat drivers and vehicles with respect

✓

Payment Obligations

Pay all fees and charges associated with your use

✓

Safety Compliance

Follow all safety guidelines and instructions

4. EV Booking Terms

When booking an electric vehicle through our platform:

Bookings are subject to vehicle availability in your area
Cancellation policies apply as specified in the app
You must be ready at the designated pickup time and location
Additional charges may apply for waiting time, route changes, or damages
All vehicles are 100% electric and contribute to reducing carbon emissions

5. SkyCharge Service Terms

🚁

Our innovative SkyCharge wireless charging service:

Available in select locations and subject to weather conditions
Requires advance booking and confirmation
Follows strict safety protocols and guidelines
May have additional fees based on charging requirements
Provided on an "as available" basis

6. Payment Terms

Payment for services:

Must be made through approved payment methods

Processed automatically upon service completion

Includes applicable taxes and fees

Subject to surge pricing during high-demand periods

7. Limitation of Liability

Volzo's liability is limited to the maximum extent permitted by law. We are not liable for:

Indirect, incidental, or consequential damages
Service interruptions or technical issues
Actions of third-party drivers or service providers
Weather-related service disruptions

8. Service Availability

Volzo services are currently available in select cities across India. Service availability may vary based on various factors including location, demand, and regulatory requirements.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms & Conditions, please contact us:

📧 Email: saketsuman.ai.2023@gmail.com

📝 Subject: Terms & Conditions Inquiry

🌍 Transforming transportation across India