Privacy Policy

1. Information We Collect

At Volzo, we collect information to provide better services to our users. We collect information in the following ways:

• Personal Information: Name, email address, phone number, and payment information when you create an account or book our services.
• Location Data: GPS location data to provide accurate pickup and drop-off services.
• Usage Information: Information about how you use our app and services, including trip history and preferences.
• Device Information: Information about your mobile device, including device type, operating system, and unique device identifiers.
• Cookie Data: Information collected through cookies and similar technologies.Learn more in our Cookie Policy

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our EV booking services
• Process payments and send transaction confirmations
• Communicate with you about your bookings and account
• Develop and test new features and services
• Ensure safety and security of our platform
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With EV drivers to facilitate your bookings
• With payment processors to handle transactions
• With service providers who assist us in operating our platform
• When required by law or to protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

5. Your Rights and Choices

You have the right to:

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Trip data may be retained for safety and regulatory purposes as required by law.

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

9. Contact Us